FAQ
Foam Mattress
Does this mattress require a box spring?
The mattress is recommended to be used on a platform bed frame, a bed frame with small slats separation distance (3-4 inches apart), or a box spring. This recommendation will allow for the mattress to preserve the foam quality overtime and prevent sagging.
Does this mattress contain fiberglass material?
In our FAQ, we would like to address concerns regarding our mattresses and their safety features. As of 2021, all mattresses are designed with advanced woven glass-fiber technology, ensuring that they pose no risk to consumers and adhere to all legal regulations. This cutting-edge glass fiber material is used in its woven form, providing enhanced durability and comfort. To maintain the quality and longevity of your mattress, please consult the Care Instructions provided on the mattress law label. We take great pride in offering products that meet the highest standards of safety and quality, which is why our brand is CertiPUR-US certified. Trust in our commitment to your well-being and rest easy on an GrandRest mattress.
Does grand rest offer a warranty?
The Limited Warranty is valid with the original purchase, by the original purchaser, of new products, not of any other condition, from authorized retailers and extends after the expiration date of the return window, offered by the authorized retailers, of the original product purchased.
How firm is the mattress?
The mattress is rated as medium-firm with a plush feeling from the memory foam.
Is this product CertiPUR certified?
Yes, this product is CertiPUR certified.
Do I need to return the mattress / parts that are being replaced?
No return required!
How long can you mattresses stay in the box before they are “expired” and may not expand correctly?
The mattress may stay in the box for as long as you like, however, we do not recommend so as keeping the product compressed in a box will deteriorate the memory foam components overtime, causing the recovery phase to either be longer or become defective. When expanding, we recommend expanding/recovering the mattress in an extremely warm environment with strong airflow.
Spring Mattress
Is this mattress compatible with an adjustable bed base?
This mattress is designed for a standard bed frame and is not recommended for an adjustable bed.
Does this mattress require a box spring?
The mattress is recommended to be used on a platform bed frame, a bed frame with small slats separation distance (3-4 inches apart), or a box spring. This recommendation will allow for the mattress to preserve the foam quality overtime and prevent sagging.
Does this mattress contain fiberglass material?
Our mattresses do contain woven glass-fiber technology underneath the inner cover for the retardant purposes. Please refer to the Care Instructions on the mattress law label for care/use references. Our brand GrandRest is CeriPUR-US certified.
What is the weight capacity?
Although there is no rated weight limit for mattresses, standard hybrid spring mattresses usually hold up to 250 lbs, in one spot, without damaging the quality of the foam.
Bed Frame
What should I do if I want to order?
The current weight capacity rating is 700 lbs.
Can this bed frame accommodate a trundle bed?
No, the product has a center support leg that is part of the design and cannot accommodate a trundle bed. Only the Twin size option does not come with a center support leg and may accommodate a trundle.
Does the mattress fit slightly into the bed frame so it won’t slide?
The mattress will sit inside the frame, preventing it from sliding.
How does this attach to headboards?
The product comes with pre-drilled holes (at legs) for headboard brackets (purchased externally) to be mounted, which are used to mount the headboard (purchased externally). A hook-on or a bolt-on headboard is compatible.
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